Industries
Solutions shaped around how each business actually works.
Processes differ from one industry to another. We analyze the company’s real workflows and adapt the software, automation and integrations to the operational context.
Services describe what we know how to build. Solutions describe the concrete problem we solve. Industries describe the operational context that problem shows up in — see also our solutions page.
SMEs
Company information is scattered across Google, Facebook and Instagram, with no clear central page for customers.
SMEs
Company information is scattered across Google, Facebook and Instagram, with no clear central page for customers.
Possible approach
A centralized page (see eSRL) or a simple, easy-to-manage website.
Typical processes
Manually updating hours and information on every channel separately.
Possible automations
Centralizing public information into a single page anyone on the team can update.
Integrations
Google Business, social networks.
Requirements
No technical requirements — simple setup process.
Professional services
Client bookings and requests come in by phone or WhatsApp and are handled manually, with a real risk of double-booking or delay.
Professional services
Client bookings and requests come in by phone or WhatsApp and are handled manually, with a real risk of double-booking or delay.
Possible approach
Booking automation plus a simple client portal.
Typical processes
Taking bookings by phone, manual confirmation, rescheduling.
Possible automations
Automatic booking capture and confirmation, escalating to a human for unclear cases.
Integrations
WhatsApp, calendar.
Requirements
An active WhatsApp Business account.
Retail & e-commerce
A slow, hard-to-manage online store, or one that isn’t connected to inventory and billing.
Retail & e-commerce
A slow, hard-to-manage online store, or one that isn’t connected to inventory and billing.
Possible approach
A new or optimized e-commerce platform, integrated with stock and billing.
Typical processes
Manual stock updates, orders entered separately into the billing system.
Possible automations
Automatic sync between stock, orders and billing.
Integrations
Payment processors, couriers, billing systems.
Requirements
Access to the existing billing/inventory system.
Companies with high booking volume
Front desk or staff lose time manually confirming and rescheduling appointments over the phone.
Companies with high booking volume
Front desk or staff lose time manually confirming and rescheduling appointments over the phone.
Possible approach
Automating booking intake, including through WhatsApp.
Typical processes
Repetitive confirmation calls, records kept by hand or in a plain calendar.
Possible automations
Automatic booking intake over WhatsApp, with automatic confirmations and reminders.
Integrations
WhatsApp, calendar.
Requirements
A steady volume of bookings, WhatsApp Business account.
Distribution
Orders and inventory are managed in separate systems that don’t talk to each other.
Distribution
Orders and inventory are managed in separate systems that don’t talk to each other.
Possible approach
Integrating existing systems so data stays in sync automatically.
Typical processes
Manually entering orders into multiple systems, periodic reconciliation.
Possible automations
Automatic sync between the order system and inventory/shipping.
Integrations
ERP, inventory management systems, carriers.
Requirements
API or database access to the existing systems.
Organizations with a high volume of documents
Finding one piece of information in an old document or contract takes minutes or hours.
Organizations with a high volume of documents
Finding one piece of information in an old document or contract takes minutes or hours.
Possible approach
A searchable knowledge base with AI document processing.
Typical processes
Manual search through physical archives or unstructured digital folders.
Possible automations
AI indexing and search across existing documents, with relevant information extracted automatically.
Integrations
Document storage systems, email.
Requirements
Documents need to be digitized (scanned or born digital).
Local services
Low visibility in the local area and no central place for information and reviews.
Local services
Low visibility in the local area and no central place for information and reviews.
Possible approach
A centralized digital presence, easy to send to customers.
Typical processes
Information updated inconsistently across different platforms (Google, Facebook, Instagram).
Possible automations
Automatically centralizing public information and reviews.
Integrations
Google Business, social networks.
Requirements
No technical requirements.
Marketplaces & community platforms
The need for a platform where users can publish and discover content relevant to a location or topic.
Marketplaces & community platforms
The need for a platform where users can publish and discover content relevant to a location or topic.
Possible approach
A platform built for community contribution, with a geospatial component where relevant.
Typical processes
No platform of their own — information circulates in closed groups or scattered channels.
Possible automations
Structured publishing, filterable by category, location and time.
Integrations
Maps (OpenStreetMap), user authentication.
Requirements
A critical mass of active users in an area or topic for the platform to be useful.