Solutions
Appointment Scheduling Automation
Appointments taken and confirmed automatically, including via WhatsApp — no more repetitive confirmation or rescheduling calls.
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The Problem
Front desk or team staff lose significant time confirming appointments by phone, handling rescheduling, and manually sending reminders — repetitive work that doesn’t require human judgment every single time.
How It Works
An agent connected to the channel your clients already use (for example, WhatsApp) takes the appointment request, checks availability, confirms automatically, and sends reminders — leaving your team only the cases that genuinely need human attention.
Who It’s For
Companies with a steady volume of appointments — clinics, salons, reception-based services — where the confirmation/rescheduling process consumes disproportionate time relative to the actual complexity of the request.
What We Deliver
- automatic capture of appointment requests;
- automatic confirmation and reminders;
- escalation to a human for unclear or special cases;
- working example: 1002, our own product for WhatsApp automation.
Frequently asked questions
What happens if a client wants to reschedule?
The agent can also handle direct rescheduling for clear-cut cases; for unclear or special situations, the conversation is escalated to your team.
Does it only work through WhatsApp?
WhatsApp is the main channel we already have a ready-built product for (1002), but the same principle can be applied to other channels depending on context.