What it is
Maintenance and infrastructure covers everything that happens to an application after launch to keep it running correctly, securely, and at an acceptable level of performance — monitoring, updates, backups, and fixing problems as they arise.
Problems it solves
- applications launched and left without any further updates, exposed to security risks;
- no backup plan in place — if something is lost, there’s no way to recover it;
- performance issues discovered only when users complain, instead of through proactive monitoring;
- outdated software dependencies falling out of support and becoming vulnerabilities;
- no one clearly responsible for infrastructure once the initial project wraps up.
Who this service is for
Companies with applications already in production (built by us or by someone else) that need ongoing maintenance, monitoring, and a clear plan for what happens when something goes wrong.
How we work
- Continuous monitoring — uptime, errors, and performance, with alerts when something isn’t right.
- Security and dependency updates — done periodically, not only when a visible problem shows up.
- Backup and recovery plan — tested, not just configured and left unchecked.
- Incremental evolution — small, continuous fixes and improvements based on real usage, not just rare, large-scale projects.
Typical features and deliverables
- uptime monitoring and error alerting;
- periodic security and dependency updates;
- automated backups, with a defined and tested recovery plan;
- periodic reports on the state of the application and infrastructure;
- reported bug fixes, prioritized by impact.
Possible technologies
Automated availability and error monitoring, scheduled dependency updates, automated backups at regular intervals, cloud infrastructure that allows scaling as usage volume grows.
Relationship to other services
Maintenance isn’t a standalone service — it connects directly to custom software (for applications we build) and to technical consulting and architecture whenever the current infrastructure needs to be rethought, not just maintained.
Frequently asked questions
Why does an application need maintenance after launch?
Because the world around it keeps changing — software dependencies fall out of support, usage volume grows, security vulnerabilities get discovered later on. An unmaintained application gradually becomes a liability, not just a tool with a fixed set of features.
What happens if the server goes down?
It depends on the backup and recovery plan set up in advance — which is exactly why we configure it explicitly, rather than assuming it will never happen. Recovery time and acceptable data loss are discussed concretely for each project.
Is maintenance mandatory or optional?
It's optional contractually, but strongly recommended for any application in production. The alternative is that security or performance problems only get discovered once they're already affecting real users.