Solutions
Client Portal
A single place where clients see the information that matters to them — status, documents, history — without contacting your team for every detail.
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The Problem
Clients call or write in for information that could, in theory, be made available directly — an order’s status, a document, the history of the collaboration. Every such request eats into your team’s time on something that could be self-served.
How It Works
We build a space where the client logs in and sees the relevant information directly — aggregated automatically from your internal systems, not entered manually a second time. It can include automatic notifications when something new and relevant appears.
Who It’s Useful For
Companies with an ongoing relationship with their clients (not one-off transactions) — subscriptions, projects in progress, recurring services — where the client constantly needs access to up-to-date information.
What We Deliver
- secure authentication per client;
- data aggregated automatically from your existing internal systems;
- notifications on relevant changes (new status, new document);
- a simple version (a public information page, see eSRL) or a complex one (an account with full history), depending on the need.
Frequently asked questions
Is a client portal different from a website with a user account?
Not necessarily on the technical side, but the purpose differs: a portal is built around the information the client actually needs to see (status, documents, history), not just a generic login.
How complex does a portal need to be?
It depends on the need. It can be as simple as a page with up-to-date information (see eSRL) or as complex as an account with order history, documents, and messaging.